🗎 Policies
⏱️ Return Window
You have 30 days from the delivery date to request a return. Buyer pays return shipping unless the item is damaged or not as described.
📦 Condition
Returns must include all original packaging and be in the same condition as received. Used, altered, or incomplete returns may be denied or subject to a partial refund.
💬 How To Start a Return
Send us a quick message at [email protected] with your order number and reason for return. We’ll respond within 24 hours with next steps.
💸 Refunds
Once the return is received and inspected, refunds are processed to the original payment method within 3 business days.
🦊 Flip Guarantee: We’re here to help—always.
🚚 Shipping Timeline
All orders are processed within 1–2 business days. Once shipped, you’ll receive tracking info via email. Delivery times vary by location and carrier.
🚛 Carriers We Use
We primarily ship through USPS, UPS, and FedEx, depending on the item size and destination.
🇺🇸 Domestic Shipping Only
At this time, we only ship within the United States. If you’re outside the U.S. and interested in something, reach out—we may be able to help.
🏷️ Shipping Rates
Shipping is free on most items. Heavier or oversized items may include a calculated shipping fee at checkout. Any exceptions will be clearly noted.
🕵️♂️ Lost or Delayed Packages
Once a package is marked delivered by the carrier, it is considered complete. If your order hasn’t arrived within 7 days of the expected delivery date, contact us at [email protected] and we’ll help investigate.
♻️ Flip-Back Guarantee
If your item arrives damaged or significantly different than described, we’ll make it right—either with a replacement or full refund. Just let us know within 5 days of receiving your item.
🔒 Privacy
We respect your data and do not sell or share it. Cookies are for cart functionality only.