Privacy Policy
Last updated: December 2025
1. Who We Are
Second Life Products LLC (“SLP”) operates this resale marketplace. Our platform is built on trust, value circulation, and ownership integrity.
Website: https://secondlifeproducts.com
Contact: info@secondlifeproducts.com
2. What We Collect
We only collect information necessary to process your order, support your experience, or uphold platform trust.
Personal Information
- Name, shipping/billing address
- Email, phone (optional)
- Order and return history
Payment Info
- Securely processed by Stripe, PayPal, or WooPayments
- We do not store full card details
Device Data
- IP address, browser type, time on site (via analytics tools)
- Cookie and pixel-based behavior tracking
Communication Data
- Emails opened/clicked (via FluentCRM)
- Contact form messages and support requests
3. How We Use It
We use your data to:
- Fulfill purchases and send order updates
- Prevent fraud and uphold resale integrity
- Recommend relevant items or drops
- Attribute trust, referral, or affiliate rewards
- Improve site functionality and marketing
We do not sell or broker your personal data.
4. Cookies & Tracking
SLP uses cookies to:
- Keep your cart saved
- Track page performance
- Power analytics (Google Analytics, Meta Pixel, etc.)
- Improve marketing and experience
You can disable cookies in your browser settings.
5. Email Communication
By subscribing or checking out, you may receive:
- Order confirmations and shipping updates
- Resale alerts, drops, or Flip Den auctions
- Community or platform updates from FlipOS
Every email includes an unsubscribe link. You can also contact info@secondlifeproducts.com to be fully removed.
6. eBay & Platform Sync
If you purchase via eBay or connect through synced platforms:
- Some order data is passed between eBay and our site
- Only the minimum data required to fulfill your order is used
- No external sharing of personal details occurs beyond the transaction
7. Affiliate & Trust Attribution
If you’re referred by another user, or engage in FlipKit verification:
- Attribution data (such as referral codes) may be used to issue credit or trust ranking
- No personally identifiable info is shared without consent
- You may request a full copy of your attribution record anytime
8. Data Retention
We retain your data as long as:
- You maintain an account
- Required by law or tax obligations
- Needed for return, trust, or dispute records
You may request deletion or correction anytime.
9. Your Rights
Depending on your region (e.g. EU, California), you may:
- Request access to your data
- Request correction or deletion
- Withdraw consent to marketing
- Request transfer of your data
- File a complaint with your data authority
To take action, contact:
📧 info@secondlifeproducts.com
10. Security
We follow modern security best practices:
- SSL encryption on all pages
- Secure off-site payment processing
- Access-controlled backend systems
- Plugin, theme, and WordPress core updates
While no system is perfect, we are serious about protection.
11. Children’s Privacy
This site is not intended for users under 16. We do not knowingly collect data from minors.
12. Policy Changes
We may update this Privacy Policy. You will always find the latest version at:
https://secondlifeproducts.com/privacy-policy
If updates significantly change your rights, we will notify you.
13. Contact Us
Questions, concerns, or requests?
📧 info@secondlifeproducts.com
📝 Or use the contact form at: /contact
